- After you compose your message, on the toolbar in the message, click on the message Options….
- To ask to be notified when your message is delivered, select the Request a delivery receipt for this message check box.
- To ask to be notified when your message is opened by the recipient, under Tracking Options, select the Request a read receipt for this message check box.
- Click OK to save the change and return to your message or click Close to close Options without making any changes.
What else do I need to know?
- When you send a message with a receipt request, you get one or both of the following messages in your Inbox, depending on the selections you made for receipt requests:
- Delivered: [subject], where subject is the subject of the message you sent. The receipt tells you when the message was delivered.
- Read: [subject], where subject is the subject of the message you sent. The receipt tells you when the message was opened.
- Some e-mail programs enable recipients to not respond to read receipts.
- Read receipts tell you only that the message was marked as Read, but aren’t a guarantee that the recipient read the message.
